What do I do if I forget my user name?
What do I do if I forget my password?
What do I do if I need to change my email address?
Is your website secure?
Is my personal information secure?
Will you share or sell my personal account information?
What is your privacy policy?
What if the item I want is not in stock?
How do I find the item I need?
What happens if my order doesn't arrive?
How much is shipping?
How long does shipping take?
Do I need access to the Internet and an email address?
How do I receive Three Dog Bakery news and promotional discounts?
Do you have a Facebook or Dogbook page?
Can I follow you on Twitter?
Are you a member of ZooToo?
Do you have a Three Dog Bakery Blog?
Where can I find your dog treats?
Where can I find your dog food?
Where can I find your dog pastries?
Where can I find a Three Dog Bakery Store?
Do you have wheat free treats and food?
Why is Oven Baked better?
What does all natural mean?
Can I own a Three Dog Bakery store?
Do you have all natural rawhides?
Do you have gifts for Dogs?
What is the Three Dog Bakery Gracie Foundation?
Are your Dog Spa Products all natural?
What are your Office Hours?
What are business hours of your Three Dog Bakery Stores?
What Payment Methods do you accept?
What do I do if I forget my user name?
Please call 800/487-3287 and a customer service representative will be happy to assist you.
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What do I do if I forget my password?
Please call 800/487-3287 and a customer service representative will be happy to assist you.
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What do I do if I need to change my email address?
Please call 800/487-3287 and a customer service representative will be happy to assist you.
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Is your website secure?
Three Dog Bakery is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative by calling 800/487-3287
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Is my personal information secure?
Absolutely! We are committed to safeguarding your privacy. The information we collect about you is used exclusively to process orders and to provide a more efficient ordering experience.
Check out our Privacy Policy for additional details.
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Will you share or sell my personal account information?
Three Dog Bakery will not share, sell, trade, or rent your personal information to any third party without your consent. Your personal information collected by Three Dog Bakery will be used to process your orders and inform you of new products and services. For your added safety, do not share your user name or password with anyone.
Check out our Privacy Policy for additional details.
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Privacy Policy
You can view the
Three Dog Bakery Privacy Policy by clicking here
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What if the item I want is not in stock?
Your requested item will be placed on backorder. When the item becomes available, it will automatically be shipped to you.
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How do I find the item I need?
Our online store allows you to search by category. Remember to check out our Seasonal Category.
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What happens if my order doesn't arrive?
If after 10 business days (Sundays not included) from placing your order the package has not arrived, please call customer service at 800/487-3287 and we will attempt to track your package. If we are unable to locate the package, we will send you a replacement shipment. If the original shipment arrives in addition to the replacement, please send one of the shipments back as soon as possible.
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How much is shipping?
Ground Shipping Table
| Order | Shipping |
| $0 - $20 | $6.95 |
| $20 - $35 | $8.95 |
| $35 - $50 | $10.95 |
| $50 - $75 | $12.95 |
| $75 - $100 | $14.95 |
| $100+ | $19.95 |
Express Shipping Table
| Type | Additional |
| 3-Day Select | $18.00 |
| Overnight | $25.00 |
Shipping Notes
$1 premium shipping charge for dry dog food items may apply.
Overnight Shipping orders must be placed by 2:00 p.m. (CT)
Sorry, we cannot ship to PO Boxes.
How long does shipping take?
Shipping times range from 2 days to 9 days Monday-Saturday, with the average time being 4 to 5 days.
| States | Shipping Time |
| KS, MO | 1-2 Days |
| IA, IL, KY, NE | 2-3 Days |
| AL, AR, CO, GA, IN, LA, MN, MS, OH, OK, SD, TN, TX, WI, WV, WY | 2-3 Days |
| AZ, CA, DE, FL, ID, MD, MI, MT, NC, ND, NJ, NM, NV, OR, PA, SC, UT, VA, WA | 4-5 Days |
| AK, CT, HI, MA, ME, NH, NY, PR, RI, VT | 4-5 Days |
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Do I need access to the Internet and an email address?
Yes, you need Internet access for online ordering. We will use email to send communications about your order.
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How do I receive Three Dog Bakery news and promotional discounts?
All you have to do is join the Three Dog Bakery Tummy Rub Club.
Click here to join today
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Do you have a Facebook or Dogbook page?
Yes, we have a fan page on both Facebook and Dogbook. Become a fan today and be part of exclusive offers, contests and fun pet news
[click here]
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Can I follow you on Twitter?
Absolutely, we post a lot of fun pet news, videos, pictures and specials on Twitter. Follow us today
[click here]
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Are you a member of ZooToo?
We are and we have a lot of great product reviews on ZooToo.
Check us out by clicking here
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Do you have a Three Dog Bakery Blog?
We have a very informative and entertaining Dog Blog. Read up on the best dog food and treats, pet news and participate in one our fun contests.
[click here]
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Where can I find Three Dog Bakery all natural dog treats?
Our oven-baked dog treats can be found in all of our Three Dog Bakery stores located throughout the United States, Canada, Hong Kong and Japan.
[Click here to locate a bakery near you]
Our packaged premium dog treats can also be found in many Walmarts, Walgreens, Westlake Hardware, Hen House, HyVee's, Wegmans, Einstein Bagels, QFC, Fred Meyer, Smiths, Kroger, Dillons, Savemart, Raley's, Snooks, and Dierbergs.
You can also conveniently purchase them online at www.threedog.com
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Where can I find your dog food?
Our premium dog food can be found in all of our Three Dog Bakery stores located throughout the United States, Canada, Hong Kong and Japan.
[Click here to locate a bakery near you]
Our packaged premium all natural dog food can also be found at Price Chopper, Hen House, Westlake Hardware, and Savemart.
You can also conveniently purchase them online at www.threedog.com
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Where can I find your dog amazingly beautiful dog pastries?
Our premium all natural dog pastries are found exclusively at Three Dog Bakery stores located throughout the United States, Canada, Hong Kong and Japan.
[Click here to locate a bakery near you]
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Where can I find a Three Dog Bakery Store?
Three Dog Bakery stores are located throughout the United States, Canada, Hong Kong and Japan.
[Click here to locate a bakery near you]
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Do you have wheat-free treats and food?
Yes, we offer Gracie's Garden Treats available in Sweet Potato, Carrot, Banana and Apple. We also offer several wheat-free dog foods made with Lamb
[click here for details]
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Why is oven baked better?
Oven baked is better because it maintains the flavors, vitamins and minerals of the all natural ingredients used to make our premium dog food and treats. Most dog treats and foods are cook at extremely high temperatures to the point where it is unpalatable and all the nutrient value is gone. Both are added with a high-fat spray at the end of the process. It would be like cooking your own food to where it is unrecognizable and tasteless and then adding the flavor back with fatty-oil.
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What does all natural mean?
Just like it sounds-our ingredients are items you would recognize such as whole wheat, peanut butter, honey, and chicken. We do not add preservatives or chemicals, artificial flavors or fillers.
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Can I own a Three Dog Bakery store?
Yes, and you could take your dogs to work with you! Visit our Three Dog Bakery Franchise website at
http://www.threedogfranchise.com/
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Do you have all natural rawhides?
We do! Our
They can be found at your local Three Dog Bakery store
or purchased at www.threedog.com
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Do you have gifts for dogs?
Absolutely! Our Three Dog Bakery stores carry a full line of apparel, toys, leashes and collars, as well as personalized celebration cakes and pastries.
Our website, www.threedog.com, offers a variety of gift packs, gift baskets, books and more. Only the best all natural dog gifts for the best, all natural dogs!
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What is the Three Dog Bakery Three Dog Foundation?
The Three Dog Bakery Three Dog Foundation was created out of a devoted love for all dogs, especially those who are in need. The Three Dog Foundation mission is raise awareness and support for dogs in need. Click here for details on how you can help.
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Are your Dog Spa products all natural?
We are proud to say, Yes! Our Fur Di Vine collection does not contain any harsh detergents, synthetic perfumes or artificial colors. "Paw"fect for dogs with allergies or sensitive skin. The spa collection is available at Three Dog Bakery Stores [Click to locate your local bakery] and online at www.threedog.com.
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What are your business office hours?
The Three Dog Bakery corporate office is open from 9:00 a.m. to 5:00 p.m. (CT) - Monday through Friday. We are closed on all major holidays.
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What are business hours of your Three Dog Bakery Stores?
Three Dog Bakery Store hours vary by store and time of year. Please contact your local store for details. [Sniff out a store]
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Payment Methods
The Three Dog Bakery website accepts Visa, Mastercard, and American Express. Checks and Money Order must call customer service at 800/487-3287.
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